
The Employee Success Associate - Leave Administration role supports the Operations team in managing leave of absence and ADA claims for multiple clients. Key responsibilities include verifying leave eligibility, reviewing medical documentation, coordinating with healthcare providers and insurance carriers, and facilitating the interactive accommodation process. The position requires maintaining accurate case files, drafting correspondence, and providing responsive customer service to employees and HR teams. This opportunity appeals to candidates seeking a remote-first environment with a focus on Gold Standard service delivery and professional growth in compliance and employee relations. While primarily remote, the role involves occasional travel for meetings and requires living within commuting distance of specific regional hubs for periodic in-person collaboration.














