Employee Success Associate - Leave Administration
Not Disclosed•Full-TimeHybrid
location_onPhoenix City Hall, 200, West Washington Street, Central City, Phoenix, Maricopa County, Arizona, 85003, United States
About the Role
As an Employee Success Associate in Leave Administration, you will serve as a vital link between our clients, their employees, and complex regulatory frameworks. In this role, you will gain foundational knowledge of administering leaves of absence while upholding Gold Standard service delivery. You will manage a full workload of leave and ADA claims, ensuring compliance with federal and state regulations while providing empathetic and timely support to employees navigating medical situations.
You will act as a resource for clients, engaging in interactive discussions regarding accommodations and coordinating with insurance carriers. This position requires a self-starter who can work independently in a remote-first environment while actively collaborating with the team. You will be expected to handle short-notice business needs, such as taking over client accounts, and participate in client meetings and training programs that may involve occasional travel.
Location & Work Model
The Larkin Company operates as a remote-first organization. This position is based in the Phoenix, AZ area. While we do not currently have a physical office in Phoenix, employees are expected to live within a reasonable driving commute of the area. If a Phoenix office is acquired in the future, you will be expected to report to the office bi-weekly to meet team gathering requirements and adhere to legal and security regulations.
Hiring Process
Candidates selected for an interview will be contacted directly by the Operations Manager to discuss the role and schedule a conversation.
Equal Opportunity
The Larkin Company is an Equal Opportunity Employer.
Work location
Work model: Hybrid
Phoenix City Hall, 200, West Washington Street, Central City, Phoenix, Maricopa County, Arizona, 85003, United States
Phoenix, Arizona
Key Responsibilities
- check_circleAdminister leaves of absence and ADA claims for multiple clients while adhering to federal and state regulations
- check_circleConfirm leave eligibility, review medical documentation, and communicate with healthcare providers and clients
- check_circleProvide customer service by answering phones and emails regarding leave entitlement and client policies
- check_circleCoordinate with Claim Specialists to ensure employee claims are adjudicated timely and accurately
- check_circleDraft and send letters to employees regarding leave entitlement, disability benefits, and interactive discussions
- check_circleInitiate return-to-work accommodations while adhering to relevant federal regulations
- check_circleMaintain high quality employee leave and ADA files according to set standards and naming conventions
- check_circleParticipate in client meetings, company-wide off-site meetings, and training programs requiring infrequent travel
- check_circleCoordinate between short-term disability insurance carriers, worker's compensation providers, and employees
- check_circleEngage in interactive discussion processes for ADA accommodations and document the process for clients
Requirements
- verifiedFour-year college degree in a similar or related field
- verifiedProficient typing
- verifiedStrong knowledge of MS Word
- verifiedAbility to comprehend disability plan documents and client leave policies
- verifiedAbility to comprehend and interpret administrative manuals, personnel policies, and state and federal regulations
Similar Job Opportunities
Skills, education and keywords
Skills: MS Word, Leave Administration, Ada Claims, Federal Leave Law Regulations, State Leave Law Regulations, Ada Administration, Interactive Discussion Process, Return-To-Work Accommodations, Short-Term Disability Insurance, Worker's Compensation Insurance.
Education: A four-year college degree in a similar or related field required.
Frequently asked questions about Employee Success Associate - Leave Administration at The Larkin Company
What does a Employee Success Associate - Leave Administration at The Larkin Company do?expand_more
A Employee Success Associate - Leave Administration at The Larkin Company is responsible for the following: Administer leaves of absence and ADA claims for multiple clients while adhering to federal and state regulations; Confirm leave eligibility, review medical documentation, and communicate with healthcare providers and clients; Provide customer service by answering phones and emails regarding leave entitlement and client policies; and Coordinate with Claim Specialists to ensure employee claims are adjudicated timely and accurately.
What are the requirements for this Employee Success Associate - Leave Administration role?expand_more
To qualify for the Employee Success Associate - Leave Administration at The Larkin Company position, applicants should have: Four-year college degree in a similar or related field; Proficient typing; Strong knowledge of MS Word; Ability to comprehend disability plan documents and client leave policies; and Ability to comprehend and interpret administrative manuals, personnel policies, and state and federal regulations.
Where is the Employee Success Associate - Leave Administration role at The Larkin Company located?expand_more
Employee Success Associate - Leave Administration at The Larkin Company is based in Phoenix City Hall, 200, West Washington Street, Central City, Phoenix, Maricopa County, Arizona, 85003, United States. This is a hybrid role.
Is this Employee Success Associate - Leave Administration job remote, hybrid, or on-site?expand_more
The Larkin Company has listed this Employee Success Associate - Leave Administration role as hybrid.
How much experience is required for this Employee Success Associate - Leave Administration role?expand_more
Candidates for Employee Success Associate - Leave Administration at The Larkin Company should have mid level.
What skills do you need for the Employee Success Associate - Leave Administration role at The Larkin Company?expand_more
Key skills for Employee Success Associate - Leave Administration at The Larkin Company include MS Word; Leave Administration; Ada Claims; Federal Leave Law Regulations; State Leave Law Regulations; Ada Administration; Interactive Discussion Process; and Return-To-Work Accommodations.
What education is required for Employee Success Associate - Leave Administration at The Larkin Company?expand_more
Educational requirements for this role: A four-year college degree in a similar or related field required.
What category does the Employee Success Associate - Leave Administration role belong to?expand_more
Employee Success Associate - Leave Administration at The Larkin Company is part of the legal job category on Recrutus.