
This full-time customer service role is based in Charlotte, North Carolina, where the representative serves as the voice of AT&T, managing interactions for both prospective and existing clients. Key responsibilities include handling calls, chats, and emails to resolve billing and technical issues, explaining product features, and driving customer satisfaction and loyalty. The position offers a flexible 40-hour schedule with potential evening and weekend shifts, supported by paid training. The role is appealing due to the opportunity to work with cutting-edge technology within a global leader, alongside comprehensive benefits including tuition reimbursement, employee discounts, and extensive wellness programs.







