Bilingual Customer Service Specialist (Spanish)

About the Team

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We take our stability, growth, and momentum and translate them into possibility for our people. Our people are the strength behind our success, and we invest in your life, career, and connection with an inclusive team committed to our communities.

About the Role

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction while helping the store achieve its sales goals. You will be the face of the brand, building productive trust relationships with customers and maintaining the high quality and visual standards of the products and store.

The position is based at Store #7419, located at 13489 W Interstate 10, San Antonio, TX 78249-2207. The role involves contact with customers, including minors, and access to cash, payment methods, electronic equipment, personal information, and store merchandise. Due to the nature of this access, a review of criminal history is necessary to protect the business, its operations, reputation, and the safety of customers, staff, and the general public.

Hiring Process

1. Online Application: Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details.
2. Digital Interview: Upon review, qualified candidates will be invited to complete a digital video interview via HireVue. This consists of behavioral-based questions and can be completed on your own schedule within 7 days of receiving the invitation.
3. In-Store Interview: Top candidates from the video interview stage will be invited to meet with the team in-store.

Equal Opportunity & Safety

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws.

Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.