
This full-time day shift Customer Care Specialist II role supports the billing and revenue cycle team within a healthcare setting. The position involves managing daily patient and insurance inquiries, processing claims edits, and handling denials to ensure timely billing completion. Key responsibilities include following up on accounts receivable, setting up patient payment plans, and resolving credit balance issues while maintaining accurate records. The role appeals to candidates seeking a collaborative environment where strong organizational and communication skills are valued. It offers the opportunity to work with diverse payers and internal staff to resolve complex billing conflicts in a fast-paced, team-oriented atmosphere.






















