Patient Coordinator
Not Disclosed•Full-TimeOn-site
location_onMayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
About the Role
The Patient Coordinator serves as the primary point of contact for our patients, responsible for delivering exceptional care while ensuring the smooth operational flow of the practice. This role is vital in bridging the gap between clinical needs and patient accessibility, guiding individuals through the entire journey from initial welcome to the completion of their treatment plans.
In this position, you will be the face of ImmediaDent, welcoming patients into the practice and managing the logistics of their visit. Your day will involve verifying insurance coverage, discussing treatment options, and working collaboratively with patients to determine the best financial arrangements to ensure they can receive the care they need. You will balance the needs of walk-in patients with scheduled appointments, maintaining a positive and efficient environment even in a fast-paced setting.
Reporting to the Area Manager, you will also play a key role in fostering team spirit by actively participating in daily huddles and supporting the clinical team with various assigned tasks. This is a non-exempt position requiring flexibility to work shifts, including weekends, to meet the needs of our patients.
Work location
Work model: On-site
Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
Boston, Massachusetts
Key Responsibilities
- check_circleDeliver exceptional customer service while maintaining efficient practice operations
- check_circleDiscuss treatment plans and work through financial arrangements with patients
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Similar Job Opportunities
Skills, education and keywords
Skills: Word, Excel, Dental Software.
Education: High School Diploma/GED required.
Frequently asked questions about Patient Coordinator at SellingSara
What does a Patient Coordinator at SellingSara do?expand_more
A Patient Coordinator at SellingSara is responsible for the following: Deliver exceptional customer service while maintaining efficient practice operations; Discuss treatment plans and work through financial arrangements with patients; Maintain accuracy and confidentiality of electronic and paper patient records; and Ensure comfort and cleanliness of reception and office areas.
What are the requirements for this Patient Coordinator role?expand_more
To qualify for the Patient Coordinator at SellingSara position, applicants should have: 2-5 years customer service experience; High School Diploma/GED required; Some college coursework preferred; Strong oral and written communication skills; Previous experience using computers (Word, Excel); and Willingness to work flexible shifts including weekends.
Where is the Patient Coordinator role at SellingSara located?expand_more
Patient Coordinator at SellingSara is based in Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States. This is a on-site role.