
The Experience Design (XD) I, Content Design role supports Bank of America's digital consumer banking and payments teams by crafting human-centered content for web, mobile, and AI-driven platforms. Key responsibilities include developing cohesive digital narratives, building scalable content models for intelligent systems, and collaborating with cross-functional stakeholders to deliver intuitive user experiences. The position emphasizes creating accessible, brand-aligned copy and design systems that empower customers to achieve their financial goals. This opportunity appeals to designers seeking to work within a collaborative, inclusive culture that values innovation and professional growth. While the role is based in various US locations including Charlotte and Seattle, it operates within an in-office framework designed to foster engagement and career development.























