
This temporary remote role involves supporting the CDC INFO program by delivering science-based health information to the public and healthcare professionals. The position requires handling routine inquiries and complex issues via phone, email, chat, and text, including scheduling vaccine appointments and distributing medical kits. Key responsibilities include utilizing CRM systems to track interactions, maintaining up-to-date knowledge of CDC protocols, and suggesting process improvements while meeting quality assurance metrics. The role appeals to those seeking to contribute to public health initiatives with a flexible work arrangement from home, though it requires specific personal equipment and availability during extended weekday hours.














