Food & Beverage Manager
Not Disclosed•Full-TimeOn-site
location_onCarlos Gilbert Elementary School, 300, Griffin Street, Santa Fe, Santa Fe County, New Mexico, 87501, United States
About Heritage Companies
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact, we invite you to join the Heritage family.
Why This Role Matters
The Food & Beverage Manager serves as a driving force behind the guest experience, operational excellence, and financial success of our food and beverage program. This role sits at the intersection of service, strategy, and culture, ensuring every outlet delivers a consistent, elevated experience that reflects the standards of a luxury hotel environment. Through hands-on leadership and cross-functional collaboration, you will shape team performance, strengthen service culture, and influence revenue growth across all venues. By aligning daily operations with broader property goals, you will play a critical role in creating memorable guest experiences, developing high-performing teams, and reinforcing the integrity and reputation of the hotel.
What You'll Experience
In this role, you will foster a professional, service-driven culture across all food and beverage outlets, modeling leadership that reflects hospitality excellence. You will oversee daily operations of multiple outlets to ensure service consistency, staffing alignment, and adherence to hotel standards. Your day will involve partnering with the Executive Chef and culinary leadership to ensure menu execution, quality control, presentation standards, and cost alignment. You will monitor and manage labor scheduling across outlets in alignment with forecasted business levels and budget guidelines, while analyzing financial performance including revenue, labor cost, cost of goods sold, and outlet profitability.
You will lead recruitment, onboarding, training, coaching, and performance management for outlet leadership and team members. You will collaborate with Sales and Events teams to support group business, promotions, outlet activations, and special programming. Additionally, you will oversee inventory management, purchasing practices, vendor relationships, and cost-control initiatives across outlets. You will address guest concerns with professionalism and urgency, ensuring service recovery aligns with hotel expectations, and drive guest engagement initiatives, promotional strategies, and community-facing activations that increase outlet visibility.
Why You'll Love Working With Us
We offer competitive pay and comprehensive benefits, including a 25% match for 401k. Enjoy generous employee discounts across Heritage Hotels, restaurants, spa, and retail, along with complimentary meals during scheduled work shifts and free employee parking. We provide growth and development opportunities within an inclusive, people-first culture.
Work location
Work model: On-site
Carlos Gilbert Elementary School, 300, Griffin Street, Santa Fe, Santa Fe County, New Mexico, 87501, United States
Santa Fe, New Mexico
Key Responsibilities
- check_circleFoster a professional, service-driven culture across all food and beverage outlets
- check_circleOversee daily operations of multiple outlets to ensure service consistency and adherence to standards
- check_circleDevelop and implement operational strategies to drive revenue growth and financial performance
- check_circlePartner with the Executive Chef to ensure menu execution, quality control, and cost alignment
- check_circleMonitor and manage labor scheduling across outlets in alignment with forecasted business levels
- check_circleAnalyze financial performance including revenue, labor cost, and outlet profitability
- check_circleEnsure compliance with food safety, sanitation, alcohol service, and workplace safety regulations
- check_circleLead recruitment, onboarding, training, coaching, and performance management for team members
Requirements
- verifiedBachelor's degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or related field preferred
- verified3+ years of progressive leadership experience in food and beverage operations within a full-service hotel or upscale hospitality environment
Nice to Have
Bachelor's degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or related field.
Benefits & Perks
check_circle401(k) with 25% company matchcheck_circleGenerous employee discounts across Heritage Hotels, restaurants, spa, and retailcheck_circleComplimentary meals during scheduled work shiftscheck_circleFree employee parking
Similar Job Opportunities
Skills, education and keywords
Skills: Point-Of-Sale Systems, Inventory Platforms, Scheduling Software, Food Safety, Responsible Alcohol Service.
Education: Bachelor's degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or related field preferred.
Frequently asked questions about Food & Beverage Manager at Eldorado Hotel & Spa
What does a Food & Beverage Manager at Eldorado Hotel & Spa do?expand_more
In this Food & Beverage Manager at Eldorado Hotel & Spa role, you will foster a professional, service-driven culture across all food and beverage outlets; oversee daily operations of multiple outlets to ensure service consistency and adherence to standards; develop and implement operational strategies to drive revenue growth and financial performance; and partner with the executive chef to ensure menu execution, quality control, and cost alignment.
What are the requirements for this Food & Beverage Manager role?expand_more
Eldorado Hotel & Spa is looking for candidates who meet the following requirements: Bachelor's degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or related field preferred; and 3+ years of progressive leadership experience in food and beverage operations within a full-service hotel or upscale hospitality environment.
Where is the Food & Beverage Manager role at Eldorado Hotel & Spa located?expand_more
Food & Beverage Manager at Eldorado Hotel & Spa is based in Carlos Gilbert Elementary School, 300, Griffin Street, Santa Fe, Santa Fe County, New Mexico, 87501, United States. This is a on-site role.
Is this Food & Beverage Manager job remote, hybrid, or on-site?expand_more
Eldorado Hotel & Spa has listed this Food & Beverage Manager role as on-site.
How much experience is required for this Food & Beverage Manager role?expand_more
Food & Beverage Manager at Eldorado Hotel & Spa typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Food & Beverage Manager role at Eldorado Hotel & Spa?expand_more
Key skills for Food & Beverage Manager at Eldorado Hotel & Spa include Point-Of-Sale Systems; Inventory Platforms; Scheduling Software; Food Safety; and Responsible Alcohol Service.
What education is required for Food & Beverage Manager at Eldorado Hotel & Spa?expand_more
Educational requirements for this role: Bachelor's degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or related field preferred.
What category does the Food & Beverage Manager role belong to?expand_more
Food & Beverage Manager at Eldorado Hotel & Spa is part of the hospitality & catering job category on Recrutus.