Revenue Analyst
Not Disclosed•Full-TimeOn-site
location_on354, West 54th Street, Columbus Circle, Manhattan Community Board 4, Manhattan, New York County, New York, 10019, United States
About Highgate
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.
Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
About the Role
The Revenue Analyst is integral to the success of the M Social Hotel's Revenue Management team. This position serves as a strategic partner to the Director of Revenue, responsible for preparing the detailed revenue reports that drive the hotel's yield strategies. The role requires a deep dive into data, analyzing tools such as Demand 360, STR, and Agency 360 to present actionable revenue opportunities.
In this dynamic environment, you will act as the voice of the Revenue Management team, communicating strategies to other departments and assisting in the preparation of short and long-term forecasts. You will ensure the integrity of the hotel's data by performing audits on systems like PMS, CRS, and RMS, and by monitoring competition daily to identify selling strategies. The role also involves acting as the Director of Revenue in their absence and providing essential administrative support to the team.
Beyond the numbers, this role demands a service-oriented mindset. You will be the first point of contact for inquiries, ensuring accuracy in rate quoting and maintaining a warm, friendly demeanor with both employees and guests. Success in this position requires the ability to multitask in a high-pressure environment while upholding Highgate's high standards for personal appearance, grooming, and operational safety.
Hiring Process
Candidates interested in joining the Highgate team should submit their application through the official careers portal. The selection process typically involves a review of qualifications followed by an interview with the Revenue Management leadership to discuss experience and strategic fit.
Equal Opportunity Employer
Highgate is an equal opportunity employer committed to building a diverse and inclusive workforce. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Work location
Work model: On-site
354, West 54th Street, Columbus Circle, Manhattan Community Board 4, Manhattan, New York County, New York, 10019, United States
New York, New York
Key Responsibilities
- check_circleReview and analyze industry reports such as STR, Demand 360, and OTA Insights to identify revenue opportunities
- check_circleMonitor competition daily and weekly through shop reports and internet to identify selling strategies and market trends
- check_circlePerform audits and maintenance on PMS, CRS, RMS, and Sales & Catering Systems to ensure data accuracy
- check_circleMaintain group pick-up reports and communicate with Sales regarding upcoming group cut-offs
- check_circleConduct monthly group audit checks to ensure Delphi and Property Maintenance System are in balance
- check_circleAnalyze local events and activities to project their effect on revenue opportunities
- check_circleAct as the Director of Revenue in their absence and participate in weekly revenue management meetings
- check_circlePlace test calls to Central Reservation Office and property to verify rate quoting accuracy and restrictions
Requirements
- verifiedMinimum of 1 year experience in Hospitality, preferably in Hotel Management
- verifiedBachelor's Degree
- verifiedKnowledge of industry reports such as STR, Demand 360, OTA Insights
- verifiedProficient in Microsoft Excel, Word, Power Point
Nice to Have
Experience in Hotel Management
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Skills, education and keywords
Skills: Microsoft Excel, Microsoft Power Point, STR, Demand 360, Ota Insights, PMS, CRS, RMS, Delphi.
Education: Bachelor's Degree required.
Frequently asked questions about Revenue Analyst at Highgate
What does a Revenue Analyst at Highgate do?expand_more
In this Revenue Analyst at Highgate role, you will review and analyze industry reports such as str, demand 360, and ota insights to identify revenue opportunities; monitor competition daily and weekly through shop reports and internet to identify selling strategies and market trends; perform audits and maintenance on pms, crs, rms, and sales & catering systems to ensure data accuracy; and maintain group pick-up reports and communicate with sales regarding upcoming group cut-offs.
What are the requirements for this Revenue Analyst role?expand_more
Highgate is looking for candidates who meet the following requirements: Minimum of 1 year experience in Hospitality, preferably in Hotel Management; Bachelor's Degree; Knowledge of industry reports such as STR, Demand 360, OTA Insights; and Proficient in Microsoft Excel, Word, Power Point.
Where is the Revenue Analyst role at Highgate located?expand_more
Revenue Analyst at Highgate is based in 354, West 54th Street, Columbus Circle, Manhattan Community Board 4, Manhattan, New York County, New York, 10019, United States. This is a on-site role.
Is this Revenue Analyst job remote, hybrid, or on-site?expand_more
Highgate has listed this Revenue Analyst role as on-site.
How much experience is required for this Revenue Analyst role?expand_more
Revenue Analyst at Highgate typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Revenue Analyst role at Highgate?expand_more
Key skills for Revenue Analyst at Highgate include Microsoft Excel; Microsoft Power Point; STR; Demand 360; Ota Insights; PMS; CRS; and RMS.
What education is required for Revenue Analyst at Highgate?expand_more
Educational requirements for this role: Bachelor's Degree required.
What category does the Revenue Analyst role belong to?expand_more
Revenue Analyst at Highgate is part of the hospitality & catering job category on Recrutus.