
This full-time Customer Service Specialist role is based in Orlando, Florida, within Massey Services' multi-family division. The position involves managing high-volume inbound and outbound calls to address customer inquiries, resolve billing issues, schedule services, and collect overdue payments. Additional duties include updating account information, generating daily reports, and assisting with administrative tasks such as payroll and human resources paperwork. The role appeals to candidates seeking a stable career with a long-established company that offers a comprehensive benefits package including health insurance, retirement plans, and paid time off. Success in this position requires strong problem-solving abilities, excellent communication skills, and proficiency with computer systems.

















