
This on-site Technical Customer Support Representative role supports IT infrastructure operations for the Transportation Security Administration across U.S. airports and international consulates. The position involves serving as the primary point of contact for DHS staff, troubleshooting software, hardware, and network issues via phone and remote diagnostics, and maintaining detailed system documentation. The role appeals to candidates seeking a mission-driven environment where they can contribute to national security while developing their technical skills. The position requires a valid security clearance and availability for rotating weekend and evening shifts in Clinton, Tennessee, offering the opportunity to work within a critical, high-impact government support team.









