
This Service Manager role is a hands-on leadership position within the heavy-duty repair department, designed for experienced technicians transitioning into management. The individual will oversee technical quality, workflow efficiency, and customer service while actively performing repairs and diagnosing complex mechanical issues. Key responsibilities include mentoring entry-level technicians, enforcing safety standards, managing shop inventory, and collaborating with service advisors to resolve technical concerns. The position offers the appeal of remaining technically engaged in shop operations while developing leadership skills in a fast-paced environment. The role requires a valid driver's license and a background in heavy-duty truck maintenance, with opportunities for professional growth through continuous improvement initiatives.









