
The Customer Experience Manager role at FX Matt Saranac Brewing Co. leads efforts to design strategies that enhance visitor satisfaction and operational efficiency within the brewery's visitor center and events. Key responsibilities include managing customer service teams, analyzing feedback to drive continuous improvement, and coordinating VIP tours and corporate events to establish the location as a premier destination. This position offers the appeal of working with a world-class, award-winning brand in a collaborative environment focused on hospitality and growth. The role operates on a Tuesday through Saturday schedule and provides opportunities for professional development through team leadership and cross-departmental collaboration.




















