Venue Experience Associate
Not Disclosed•Full-TimeOn-site
location_on255, Barnes Road, Town of Preston, City of Norwich, Chenango County, New York, 13815, United States
About the Role
The Venue Experience Associate is a key front-facing role responsible for creating a seamless, high-energy arrival and retail experience for guests. This position serves as the first point of contact, supporting venue entry operations, merchandise sales, and guest flow by managing wristbands, swiping cards, processing transactions, and assisting with guestlist and ticket validation.
The ideal candidate delivers exceptional guest service, operates efficiently in a fast-paced nightlife environment, and maintains a polished, professional presence at all times. You will act as a liaison between promotions, VIP services, and guests, ensuring a positive first impression while anticipating needs and providing accurate venue information.
Hiring Process
Interested candidates should submit their application through the official careers portal. Selected applicants will be contacted for an initial screening to discuss experience and availability. The process typically includes an in-person interview to assess guest service skills and cultural fit, followed by a brief on-site demonstration of entry and retail operations.
Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Work location
Work model: On-site
255, Barnes Road, Town of Preston, City of Norwich, Chenango County, New York, 13815, United States
City of Norwich, New York
Key Responsibilities
- check_circleGreet guests warmly and verify reservations, tickets, and credentials for entry
- check_circleIssue wristbands, scan entry cards, and manage guest flow and lines efficiently
Similar Job Opportunities
Frequently asked questions about Venue Experience Associate at Tao Group Hospitality
What does a Venue Experience Associate at Tao Group Hospitality do?expand_more
Day-to-day, the Venue Experience Associate at Tao Group Hospitality will greet guests warmly and verify reservations, tickets, and credentials for entry; issue wristbands, scan entry cards, and manage guest flow and lines efficiently; process cash and credit card transactions accurately using pos systems; and promote and sell retail merchandise while maintaining visual presentation and inventory.
Where is the Venue Experience Associate role at Tao Group Hospitality located?expand_more
Venue Experience Associate at Tao Group Hospitality is based in 255, Barnes Road, Town of Preston, City of Norwich, Chenango County, New York, 13815, United States. This is a on-site role.
Is this Venue Experience Associate job remote, hybrid, or on-site?expand_more
Tao Group Hospitality has listed this Venue Experience Associate role as on-site.
How much experience is required for this Venue Experience Associate role?expand_more
Candidates for Venue Experience Associate at Tao Group Hospitality should have mid level.