
location_on228, East Main Street, Midtown District, City of Rochester, Monroe County, New York, 14604, United States
Five Star Bank is growing, and we are always looking for talented individuals to join our branch teams. We encourage you to apply here even if you don't see a current branch opening on our careers page. Your information will be reviewed and considered as opportunities become available in your area.
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on processing routine transactions, supporting daily branch operations, and assisting customers with account needs. Service Associates build strong customer relationships by delivering friendly, dependable service while ensuring compliance with policies and procedures.
Relationship Bankers take ownership of the customer experience from beginning to end by proactively developing new relationships and strengthening existing ones. This role emphasizes outbound prospecting, financial needs discovery, and consultative conversations to recommend appropriate banking products and services. Relationship Bankers support customers' financial well-being while driving branch growth through solution-based selling and exceptional service.
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and mentoring staff; ensuring operational excellence and regulatory compliance; and fostering strong community relationships. Branch Managers balance strategic growth initiatives with day-to-day leadership to achieve branch goals, deepen customer relationships, and contribute to the bank's long-term success.
We offer a comprehensive benefits package designed to support your life both inside and outside the bank. This includes in-branch incentives to help increase your earning potential, competitive paid time off, and 11 paid company holidays. Comprehensive health and welfare benefits start the first of the month after hire, covering medical, vision, dental, prescription coverage, flexible spending accounts, life insurance, voluntary benefits, and company-provided disability coverage.
Our retirement benefits include a 401(k) and an employer-funded pension plan. Employees also enjoy perks such as tuition reimbursement, wellness reimbursement, employee-only financial services, and an employee referral program. Additionally, we offer paid volunteer opportunities to support the communities we serve.
Candidates selected to move forward in the hiring process will be required to apply to the specific job posting associated with the role being offered, in accordance with standard company hiring practices. A member of our team will reach out directly if an opportunity aligns with your background, experience, and interests.
Work model: On-site
228, East Main Street, Midtown District, City of Rochester, Monroe County, New York, 14604, United States
City of Rochester, New York
Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.