
The Claims Intake Analyst (FNOL) role within AIG's Claims Department focuses on managing initial incident reports to ensure efficient claims processing. Key responsibilities include monitoring the intake inbox, capturing accurate incident details into the claims management system, documenting case notes, assigning claims to appropriate teams, and identifying potential fraud indicators. The position requires bilingual proficiency in Spanish and English to communicate effectively with diverse policyholders and agents. This opportunity appeals to candidates seeking a dynamic environment where they can contribute to a culture of inclusion and professional growth while working primarily in an office setting. The role offers the chance to support a global leader in insurance solutions and participate in a comprehensive benefits program focused on employee wellbeing and development.














