Claims Intake Analyst (FNOL)

About the Team

At AIG, we are reimagining the way we help customers manage risk. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency.

About the Role

As a Claims Intake Analyst (FNOL) in the Claims Department, you will play a vital part in our transformation by handling initial claim reports from policyholders, agents, and third parties. Your focus will be ensuring timely and accurate claim setup into our claims management system to facilitate smooth processing. You will work in a fast-paced, dynamic environment where constant change is the norm, requiring you to capture complete information about incidents, damage, and involved parties with high accuracy. This role is designed for those who enjoy creating an impact through detail-oriented work and clear communication.

Hiring Process

Ready to prove your potential? We would love to hear from you. Please submit your application to be considered for this opportunity.

Our Culture and Values

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

Equal Opportunity

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.