
This full-time Customer Support Representative role, titled Financial Customer Associate, is based at the Merrimack site and focuses on guiding clients through their financial needs, including 401k account inquiries, withdrawals, and educational resources. The position involves managing customer calls, troubleshooting basic technology issues, and providing empathetic support to help individuals achieve their financial goals. The role offers a structured 14-week training program designed to build industry expertise without requiring a finance background. It appeals to candidates seeking career growth within a supportive environment that values continuous learning, well-being, and professional development. The position operates on a hybrid basis with flexible scheduling between office and home, requiring availability for shifts between 10am and midnight EST.













