
This full-time Customer Service Representative role at Amtrak in Syracuse focuses on delivering superior passenger support at ticket counters and station platforms. Key responsibilities include greeting travelers, assisting with luggage and boarding, processing tickets, managing baggage operations, and maintaining station cleanliness. The position appeals to candidates seeking a mission-driven career within a diverse, safety-focused organization that values integrity and teamwork. Employees benefit from a comprehensive benefits package including health insurance, retirement plans, and rail pass privileges. The role requires physical activity such as lifting and operating equipment, and involves up to 25% travel. Work is performed on-site at the station.
















