
This full-time Customer Service Representative role at Hart Medical Equipment in Macomb, MI, serves as the primary point of contact for patients seeking home care products and support services. Key responsibilities include greeting customers, managing orders, and resolving inquiries while coordinating equipment delivery with dispatch. After initial training, the position involves fitting and adjusting orthotic and prosthetic devices, verifying insurance coverage, and maintaining accurate patient records. The role appeals to those seeking a mission-driven environment within a nationally accredited healthcare provider, offering opportunities to develop specialized clinical knowledge alongside strong interpersonal skills. The position requires a professional, empathetic approach in a fast-paced setting that values attention to detail and continuous learning.






