
The Dynamics 365 Enterprise AI Architect role leads enterprise architecture and target-state design for Microsoft-based customer engagement and contact center ecosystems. Key responsibilities include defining end-to-end architecture across Dynamics 365 Sales, Customer Service, and Omnichannel, while designing AI solutions using Copilot Studio and Azure integration patterns. The position also involves establishing data governance models, security standards, and observability frameworks to support large-scale transformations. This opportunity appeals to professionals seeking to shape their career within a collaborative global community that values sustainability and inclusion. The role offers flexibility across multiple US locations including New York, Chicago, and Atlanta, allowing candidates to work in environments that drive meaningful technological impact.














