
The VP, HR - Customer Service role leads the US Hub HR team while partnering with global teams in India and the Philippines to support customer service initiatives. Key responsibilities include driving strategic workforce planning, overseeing talent management and succession planning, and acting as a change agent to align organizational culture with business goals. The position requires managing complex employee relations and ensuring compliance with employment laws. This opportunity appeals to candidates seeking a high-impact leadership role within an inclusive culture that values diverse voices and offers flexible work arrangements, allowing employees to work from home near a hub or in an office while maintaining regular in-person engagement.















