
This full-time Operations Analyst role within the HR Center of Excellence at MTA Headquarters supports employment administration and data processing for North America's largest transportation network. The position involves gathering and validating HR data, entering transactions into PeopleSoft, and managing document retrieval and tracking. Key responsibilities include resolving employee inquiries, maintaining service level agreements, and collaborating across teams to implement process improvements. The role offers the opportunity to contribute to a vital public service mission while working in a structured, team-oriented environment. The position is based on-site in Brooklyn with standard business hours, though occasional evening or weekend work may be required to meet processing deadlines.













