Operations Analyst – HR: Employment
Not Disclosed•Full-TimeOn-site
location_onP.S. 133 William A. Butler, 610, Baltic Street, Park Slope, Brooklyn, Kings County, New York, 11217, United States
About the MTA
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. The organization strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its workforce.
About the Role
This Operations Analyst position within the HR Center of Excellence supports the Human Resources Employment area. As a key member of the team, you will administer and support activities and process transactions essential to the organization's employment functions. You will work closely with the Manager, HR Operations and integrate across COE teams to document, research, and resolve basic issues and errors. The role requires maintaining high-quality standards while adhering to Service Level Agreement guidelines and Key Performance Indicator targets. You will also contribute to continuous improvement initiatives and help develop operating procedures and training materials.
Work Environment
This is a resume-based position represented by the Transportation Communications Union (TCU). The role is based at MTA Headquarters in Brooklyn, NY, with standard hours from 7:30 am to 4:00 pm. Occasional work outside normal hours, including evenings and weekends, may be required to meet processing needs. Travel to other MTA locations or external sites may also be necessary.
Equal Opportunity
The MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
Work location
Work model: On-site
P.S. 133 William A. Butler, 610, Baltic Street, Park Slope, Brooklyn, Kings County, New York, 11217, United States
New York, New York
Key Responsibilities
Similar Job Opportunities
Skills, education and keywords
Skills: People Soft, MS Outlook, MS Office.
Education: High School Diploma or GED required; Bachelor's degree in Business or related field preferred; Associate's degree in Business or related field preferred.
Frequently asked questions about Operations Analyst – HR: Employment at Metropolitan Transportation Authority
What does a Operations Analyst – HR: Employment at Metropolitan Transportation Authority do?expand_more
Day-to-day, the Operations Analyst – HR: Employment at Metropolitan Transportation Authority will gather, validate, and maintain hr data and transaction inputs; enter transactions in peoplesoft and service request management tools; retrieve, index, and review scanned documents and forms; and document, research, and resolve basic issues and errors.
What are the requirements for this Operations Analyst – HR: Employment role?expand_more
Metropolitan Transportation Authority is looking for candidates who meet the following requirements: High School Diploma or GED; Minimum three (3) years of experience in HR, Employment data processing, or other related area; Working knowledge and use of PeopleSoft or related database software; Ability to work in a team environment; Strong oral and written communication skills; and Strong interpersonal skills.
Where is the Operations Analyst – HR: Employment role at Metropolitan Transportation Authority located?expand_more
Operations Analyst – HR: Employment at Metropolitan Transportation Authority is based in P.S. 133 William A. Butler, 610, Baltic Street, Park Slope, Brooklyn, Kings County, New York, 11217, United States. This is a on-site role.