
This temporary remote role supports the CDC INFO program by delivering science-based health information to the public and healthcare professionals. The position involves managing inbound inquiries across phone, email, chat, and text channels to provide accurate details on health topics, schedule vaccine appointments, and coordinate kit distributions. Key responsibilities include utilizing CRM systems to track interactions, adhering to strict confidentiality protocols, and escalating complex issues when necessary. The role appeals to those seeking to contribute to public health initiatives while working from a home office. Candidates must be available for shifts between 8:00 am and 8:00 pm EST, Monday through Friday, and are required to use their own personal computer and high-speed internet connection.