
This on-site Guest Service Representative role at Birch Hill Suites serves as the primary point of contact within the Property Operations department, focusing on delivering a safe and welcoming experience for all visitors. Key responsibilities include managing check-in and check-out procedures, handling reservations and payments through property management systems, and maintaining the cleanliness and security of the front desk and lobby areas. The position also involves supporting housekeeping tasks such as laundry and room preparation when needed. The opportunity is appealing for those seeking a collaborative hospitality environment where a friendly attitude and strong service skills are valued. While the role requires flexibility to work various shifts including evenings and weekends, it offers the potential for a complimentary on-site studio apartment for employees willing to assist with overnight on-call coverage.




