Assistant General Manager (Property Assistant Manager)
Not Disclosed•Full-TimeOn-site
location_onCourt Street, Jackson, Hinds County, Mississippi, 39201, United States
The Assistant General Manager (AGM) serves as a vital partner to the General Manager, ensuring the seamless operation of the property and delivering exceptional guest experiences. This is a highly hands-on position where the AGM acts as the acting lead for guest relations, incident response, and team direction whenever the General Manager is off-site.
In this role, you will be the face of the hotel during your shift, supervising staff across front desk, housekeeping, custodial, and maintenance departments. You will step into frontline positions as needed, inspect rooms and public areas for quality and cleanliness, and manage critical financial procedures at the front desk. Your day-to-day involves coordinating with various teams to ensure rooms are rent-ready, resolving guest incidents ranging from service requests to medical emergencies, and maintaining the highest standards of safety and security.
We expect our team members to maintain a professional appearance and deliver service that aligns with our core values. Punctuality and dependability are essential, as the role requires flexibility to work scheduled shifts including evenings, weekends, and holidays, with the ability to provide emergency coverage when needed.
A calm and professional approach to conflict resolution is crucial, whether addressing guest complaints or managing team concerns. You will be expected to foster positive working relationships across all departments to support smooth operations and strictly adhere to all safety and security protocols.
J&P Hospitality/Asset Management is an equal opportunity employer. We do not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. J&P participates in E-Verify.
Work model: On-site
Court Street, Jackson, Hinds County, Mississippi, 39201, United States
Jackson, Mississippi
At least 1 year of experience in hotel operations, hospitality, or customer service. Supervisory experience. Bilingual in Spanish.
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Skills: English, Spanish, Computer Skills, Math.
Education: High school diploma or equivalent required.
J&P Asset Management, Inc. is a hospitality management firm based in Cleveland, Ohio, specializing in driving sales growth and profitability for franchisees of WoodSpring Suites and Affordable Suites of America Hotels. The company operates as a full-service partner within the extended stay market, leveraging a leadership team with over 50 years of combined experience in these specific brands. Their operational model focuses on delivering exceptional returns on investment through a distinct sales-oriented approach paired with rigorous quality standards and operational efficiency.
The organization offers a comprehensive suite of services designed to support franchise operations from inception through daily management. These capabilities include opening services, staff training and development, and full-service accounting. Financial management covers profit and loss statements, cash flow analysis, balance sheets, mortgage payments, and real estate tax obligations as required. To ensure maximum success for their clients, J&P Asset Management collaborates with an extensive network of talented consultants, allowing them to deploy additional specialized resources on demand. This structured support system enables franchisees to navigate the complexities of the hospitality industry while maintaining high performance and financial stability.
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Experience
1+ yrs (Mid Level)
Education
High school diploma or equivalent required
Job Type
Full-Time