
This full-time Overnight Member Services Representative role is based at the Des Plaines-Lee Street location and focuses on delivering exceptional customer service while ensuring facility safety and cleanliness. The position involves greeting members, managing front desk operations including new sign-ups and account updates, and maintaining a sanitized environment by cleaning equipment and restrooms. Key responsibilities also include handling phone inquiries, documenting non-emergency issues, and working independently during overnight shifts to uphold security standards. The role appeals to self-reliant individuals seeking a supportive culture with a free Black Card membership, comprehensive health benefits, and paid time off. The schedule runs from 10:00 PM to 6:00 AM, Saturday through Wednesday.















