Reservations Agent

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Location

The Naples Beach Club, a Four Seasons Resort, is a rare gem on Florida’s Gulf Coast of Southwest Florida. This exclusive collection features 156 luxurious beachfront private residences and a 222-room hotel within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa, state-of-the-art well-being and fitness centers, exquisite fine dining outlets, and an 18-hole golf course. It also offers outdoor pursuits, a tennis center, and exclusive private club experiences including bowling and movie theaters.

About the Role

The Reservations Agent serves as a key first point of contact for guests, responsible for handling room, dining, and spa inquiries with accuracy, warmth, and efficiency. In this role, you will manage reservation details, capture special requests, maintain accurate room and rate information, and provide knowledgeable guidance on hotel offerings. You will work closely with Front Office, Revenue, Spa, and F&B teams to ensure smooth communication and a seamless guest experience.

Join Our Team

Four Seasons believes in offering the best to the best when it comes to employee benefits. We offer a market-leading benefits package, time off plans starting on the day of hire, and an opportunity to be part of a cohesive team in an inclusive work environment. Employees enjoy complimentary and discounted hotel stays around the world, wellbeing and mental health initiatives, and tuition reimbursement.

To learn more about what it is like to work at Four Seasons, visit our careers page or connect with us on LinkedIn, Facebook, and Twitter.

Equal Opportunity

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.