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  1. Home
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  5. Overnight Member Services FT Des Plaines-Lee St
Pinnacle Fit Clubs LLC logo

Overnight Member Services FT Des Plaines-Lee St

Not Disclosed•Full-TimeOn-site

location_on9L-27R, North Perimeter Road, O'Hare, Chicago, Jefferson Township, Cook County, Illinois, 60018, United States

Apply Now

About the Role

The Member Services Representative (MSR) is the face of Planet Fitness, dedicated to creating a positive and welcoming environment for every member, prospective member, and guest. This role goes beyond simple customer service; it involves actively engaging with the community, conducting facility tours, and ensuring the club remains a clean, safe, and inviting space for fitness enthusiasts.

The Overnight Member Services Representative plays a unique and critical part of this mission. Working independently, often alone for the duration of the shift, this role requires a high degree of self-reliance and proactive problem-solving. You will be the primary guardian of the facility's safety and security, maintaining constant situational awareness while fostering a welcoming atmosphere without direct on-site managerial support. Your ability to handle emergencies, document non-emergencies, and uphold Planet Fitness standards ensures the club is ready for the day ahead.

The Day-to-Day

Your day begins by greeting members and guests with an upbeat and positive attitude, setting the tone for their experience. You will manage front desk activities, from answering phones and checking members into the system to facilitating new sign-ups and account updates. A significant portion of your time is dedicated to maintaining the club's pristine condition, which includes thoroughly cleaning and sanitizing restrooms, locker rooms, and fitness equipment, as well as stocking necessary supplies.

As an Overnight MSR, your responsibilities expand to include monitoring the facility for safety and security. You will address issues promptly, contacting management for emergencies and logging non-emergency incidents in Microsoft Teams. Whether you are turning in lost property, reporting broken amenities, or simply ensuring the gym floor is safe, your attention to detail keeps the club running smoothly.

Hiring Process

We review applications on an ongoing basis and reach out to the best candidates until the position is filled. If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application using the "Apply Now" section.

Equal Opportunity Employer

Planet Fitness is an E-Verify company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work location

On-site

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Frequently asked questions about Overnight Member Services FT Des Plaines-Lee St at Pinnacle Fit Clubs LLC

What does a Overnight Member Services FT Des Plaines-Lee St at Pinnacle Fit Clubs LLC do?expand_more
A Overnight Member Services FT Des Plaines-Lee St at Pinnacle Fit Clubs LLC is responsible for the following: Greet members, prospective members, and guests with exceptional customer service; Stock locker rooms with proper supplies and report broken amenities to management; Address member inquiries and concerns in a timely and professional manner; and Conduct facility tours for prospective members and facilitate new member sign-ups.
What are the requirements for this Overnight Member Services FT Des Plaines-Lee St role?expand_more
To qualify for the Overnight Member Services FT Des Plaines-Lee St at Pinnacle Fit Clubs LLC position, applicants should have: Minimum 16 years of age; Minimum 18 years of age for overnight shift; Ability to lift, pull, push minimum 25 lbs; Basic computer proficiency; Satisfactory background check; and Legally eligible to work in the United States.
Where is the Overnight Member Services FT Des Plaines-Lee St role at Pinnacle Fit Clubs LLC located?expand_more
Overnight Member Services FT Des Plaines-Lee St at Pinnacle Fit Clubs LLC is based in 9L-27R, North Perimeter Road, O'Hare, Chicago, Jefferson Township, Cook County, Illinois, 60018, United States. This is a on-site role.
Is this Overnight Member Services FT Des Plaines-Lee St job remote, hybrid, or on-site?expand_more
Work model:
location_on

9L-27R, North Perimeter Road, O'Hare, Chicago, Jefferson Township, Cook County, Illinois, 60018, United States

Chicago, Illinois

Key Responsibilities

  • check_circleGreet members, prospective members, and guests with exceptional customer service
  • check_circleStock locker rooms with proper supplies and report broken amenities to management
  • check_circleAddress member inquiries and concerns in a timely and professional manner
  • check_circleConduct facility tours for prospective members and facilitate new member sign-ups
  • check_circleMaintain cleanliness and safety by sanitizing restrooms, locker rooms, and fitness equipment
  • check_circleManage lost and found items and turn in property to management immediately
  • check_circleMonitor facility safety and security while working independently during overnight shifts
  • check_circleHandle front desk activities including answering phones and checking members into the system

Requirements

  • verifiedMinimum 16 years of age
  • verifiedMinimum 18 years of age for overnight shift
  • verifiedAbility to lift, pull, push minimum 25 lbs
  • verifiedBasic computer proficiency
  • verifiedSatisfactory background check
  • verifiedLegally eligible to work in the United States

Benefits & Perks

check_circleFREE Black Card Membershipcheck_circlePaid Time Off (PTO)check_circleHealth Insurance starting first of the month following hire datecheck_circleMedical and Prescription drug planscheck_circleHealth Savings Account (HSA)check_circleDental insurancecheck_circleVision insurancecheck_circleLife and AD&D insurancecheck_circleVoluntary Short Term Disability (STD)check_circleVoluntary Long Term Disability (LTD)
Pinnacle Fit Clubs LLC cover image
Pinnacle Fit Clubs LLC logo
Company

Pinnacle Fit Clubs LLC

Industry

Wellness and Fitness Services

Headquarters

Rosemont, Illinois

Open Roles

2

At Planet Fitness, you’ll find an uplifting and motivating community where you can define progress on your own terms.

Pinnacle Fit Clubs LLC, operating under the Planet Fitness brand, is a fitness and wellness franchise based in Rosemont, Illinois. Since its founding in 2010, the organization has built a network of over 100 clubs across the United States. The company specializes in membership-based health clubs that prioritize accessible fitness solutions for the general public. With locations spanning Illinois, Indiana, Virginia, Missouri, Mississippi, Alabama, Georgia, and Florida, the firm serves a broad regional demographic. Operations emphasize customer service, community involvement, and strategic expansion within the U.S. fitness sector. The business model focuses on delivering consistent, affordable health programs to members seeking regular exercise opportunities. As an established player in the wellness industry, Pinnacle Fit Clubs LLC maintains a significant operational footprint. The company continues to grow its presence by opening new facilities and supporting existing clubs with a focus on member retention and community engagement. This approach has solidified its role as a recognizable entity within the national fitness market.
View company profilearrow_forwardlinkLinkedIn
Quick Overview

Experience

Entry Level

Job Type

Full-Time

Skills Required

Microsoft TeamsCustomer ServiceComputer Proficiency
Not Disclosed
arrow_forward
Pinnacle Fit Clubs LLC has listed this Overnight Member Services FT Des Plaines-Lee St role as on-site.
How much experience is required for this Overnight Member Services FT Des Plaines-Lee St role?expand_more
Candidates for Overnight Member Services FT Des Plaines-Lee St at Pinnacle Fit Clubs LLC should have entry level.
What skills do you need for the Overnight Member Services FT Des Plaines-Lee St role at Pinnacle Fit Clubs LLC?expand_more
Key skills for Overnight Member Services FT Des Plaines-Lee St at Pinnacle Fit Clubs LLC include Microsoft Teams; Customer Service; and Computer Proficiency.
What category does the Overnight Member Services FT Des Plaines-Lee St role belong to?expand_more
Overnight Member Services FT Des Plaines-Lee St at Pinnacle Fit Clubs LLC is part of the hospitality & catering job category on Recrutus.

About Pinnacle Fit Clubs LLC

Pinnacle Fit Clubs LLC, operating under the Planet Fitness brand, is a fitness and wellness franchise based in Rosemont, Illinois. Since its founding in 2010, the organization has built a network of over 100 clubs across the United States. The company specializes in membership-based health clubs that prioritize accessible fitness solutions for the general public.

With locations spanning Illinois, Indiana, Virginia, Missouri, Mississippi, Alabama, Georgia, and Florida, the firm serves a broad regional demographic. Operations emphasize customer service, community involvement, and strategic expansion within the U.S. fitness sector. The business model focuses on delivering consistent, affordable health programs to members seeking regular exercise opportunities.

As an established player in the wellness industry, Pinnacle Fit Clubs LLC maintains a significant operational footprint. The company continues to grow its presence by opening new facilities and supporting existing clubs with a focus on member retention and community engagement. This approach has solidified its role as a recognizable entity within the national fitness market.

Browse more roles: All Pinnacle Fit Clubs LLC jobs, hospitality & catering jobs on Recrutus.

Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
Job types
Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
Top states
Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in North CarolinaJobs in TennesseeAll states →
Top categories
Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsSales jobsIT jobsAccounting & Finance jobsHospitality & Catering jobs
Popular skills
CDL A jobsRegistered Nurse jobsBLS jobsEnglish jobs
Featured employers
Company
About usFAQContactPrivacy policyUS privacy notice

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
Accessibility