
This temporary remote role involves supporting the CDC INFO program by delivering science-based health information to the public and healthcare professionals. The position requires handling routine inquiries via phone, email, chat, and text, including scheduling vaccine appointments and coordinating kit distributions. Key responsibilities include utilizing CRM systems to track interactions, adhering to strict confidentiality protocols, and suggesting process improvements to enhance service delivery. The role appeals to those seeking to contribute to public health initiatives while working from a home office. Candidates must possess strong communication skills and the ability to work flexible shifts, including holidays, within the specified Eastern Time window.










