
This senior product management role within Amazon's Customer Experience Improvement team focuses on redefining defect detection and resolution using artificial intelligence. The position involves building generative AI solutions to autonomously investigate customer issues, leading technical solution design, and prioritizing feature development to eliminate systemic defects. Key responsibilities include partnering with data science and engineering teams to drive large-scale impact and managing product roadmaps in a fast-paced environment. The role is appealing for its opportunity to leverage cutting-edge technology to directly improve the customer experience across the global consumer business. It offers a collaborative culture where individuals can navigate ambiguity and work with diverse stakeholders to solve complex problems.


















