
This Vice President role in Experience Design leads strategic initiatives for Card Services, blending business objectives with user insights to shape the future of financial products. Key responsibilities include developing design and research strategies, creating service flows and prototypes, and mentoring junior designers while championing inclusive design and accessibility. The position requires advanced technical literacy and the ability to drive customer-centric innovation across multiple platforms. The role is appealing for its opportunity to influence a leading financial services firm's mission of helping households and small businesses achieve their goals. It offers a collaborative environment focused on diversity and inclusion, with a hybrid work arrangement based in New York.









