Director, Copywriting and Editorial
Not Disclosed•Full-TimeHybrid
location_on1015, Hilts Avenue, Westwood, Los Angeles, Los Angeles County, California, 90024, United States
About the Company
Sunbit builds financial technology for real life. Our AI-native platform helps more people get to "yes" at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices, and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.
We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, and Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.
What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants.
We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates—90%+ in auto service and 85%+ in dental—while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale. Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say "yes" more often and help customers move forward with confidence.
About the Role
We are hiring a Director, Copywriting & Editorial to lead and elevate the written voice of Sunbit across every consumer and business touchpoint. This is a senior creative role that sits at the heart of our marketing organization, partnering closely with our Director of Brand Creative to ensure our messaging and visual identity work in lockstep.
Reporting to the CMO, you will own the full editorial function: from brand messaging architecture and tone of voice to campaign copy, digital content, scripts, and executive communications. As a leader in the continued evolution of our brand tone and voice, your work will shape how millions of consumers and thousands of merchant partners experience and connect with Sunbit as we scale nationally.
Operating in the fintech space means the bar for precision is high. Attention to detail is essential: every word we put into the world must be consistent, clear, and compliant. This role is ideal for a senior writer and creative leader who understands that rigorous editorial standards and compelling storytelling are not in tension, but are two sides of the same coin.
Hiring Process
Our hiring process always includes interviews, either by phone, Zoom, or in person, before any offer is made. We strive to provide a professional and welcoming workplace for all employees.
Equal Opportunity
Sunbit is an Equal Opportunity Employer. We strive to provide a professional and welcoming workplace for all employees.
Application Instructions
Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to hr@sunbit.com directly, and your email about your application will be deleted from our systems.
Security Notice
We've been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform, or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. If something feels suspicious, please contact us at hr@sunbit.com to confirm.
Work location
Work model: Hybrid
1015, Hilts Avenue, Westwood, Los Angeles, Los Angeles County, California, 90024, United States
Los Angeles, California
Key Responsibilities
- check_circleWrite and direct copy for integrated marketing campaigns across paid media, digital, and social
- check_circleLead content development for the website, landing pages, and product marketing materials
- check_circleProduce and oversee blog content, thought leadership pieces, and editorial content for SEO
- check_circleWrite and refine scripts for video, broadcast, and audio formats with production partners
- check_circleDevelop copy for investor decks, board presentations, and executive narratives
- check_circleSupport PR initiatives with press materials, talking points, and spokesperson messaging
- check_circleAct as a key creative partner to demand gen, CRM, and product teams to meet copy needs
- check_circleBuild and maintain editorial processes, content calendars, and copy review workflows
- check_circleHire, mentor, and manage in-house and freelance copywriting talent
- check_circleEstablish and govern a centralized content library for approved messaging
- check_circleOwn and evolve Sunbit's messaging hierarchy, brand voice, and tone of voice guidelines
- check_circleCraft internal communications to align employees with company strategy and culture
Requirements
- verified10+ years of copywriting experience
- verified3+ years in a senior or lead creative role
- verifiedExperience in fintech or consumer financial services (preferred)
- verifiedExperience writing for regulated industries
Nice to Have
Experience in fintech or consumer financial services.
Benefits & Perks
check_circleUnlimited PTOcheck_circleHealth Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Parental Leavecheck_circleNewly added HSA and Pet Insurancecheck_circle401K Plan with Matchingcheck_circleCell Phone Stipend
