
The Support Associate IV role is a full-time position within the Administration department at CGI Federal, based in St. Albans, Vermont, supporting the Visa and Passport contract team. The role involves performing high-level clerical and processing functions for passport applications, including managing undeliverable mail, researching complex applicant issues, and assisting government personnel with inquiries from federal agencies. Key responsibilities also include maintaining databases for potentially fraudulent documents, training junior staff, and utilizing specialized office equipment for high-volume scanning and data entry. This position is appealing for its opportunity to work as a partner in a collaborative culture that values ownership and professional growth. The role requires U.S. citizenship and offers a stable environment with comprehensive benefits, though it involves repetitive manual tasks and adherence to strict government procedures.












