
The Lead Experience Strategist role resides within the Enterprise Transformation Enablement team, focusing on applying human-centered design to solve complex banking challenges. Key responsibilities include leading cross-functional teams through problem framing and solution development, conducting high-level discovery and research, and presenting strategic insights to senior management. The position also involves mentoring junior team members and ensuring alignment with risk and regulatory standards. This opportunity appeals to professionals seeking to drive cultural change and agile practices within a collaborative environment. The role operates on a hybrid model requiring four days onsite at regional offices, with monthly travel expected to support business needs.










