
The PS Telecommunicator II role serves as a critical link within the City of Tyler's Public Safety communications center, reporting to a Public Safety Supervisor. The position involves receiving emergency and non-emergency calls for police, fire, and EMS services, utilizing Computer Aided Dispatch software to determine priorities and dispatch appropriate units. Key responsibilities include maintaining radio contact with field units, monitoring CCTV security cameras, managing incident narratives, and performing background checks on drivers and vehicles. This position offers the opportunity to serve the community in a high-impact environment where sound judgment and clear communication are vital. The role requires a high school diploma, a typing speed of at least 35 words per minute, and the ability to work various shifts including nights and weekends. The position is based on-site at the communications center and involves a rigorous selection process including medical, psychological, and polygraph examinations.



















