
This temporary, fully remote role supports the CDC INFO program by delivering science-based health information to the public and healthcare professionals. The position involves managing inbound inquiries via phone, email, chat, and text to provide accurate details on health topics, schedule vaccine appointments, and coordinate kit distributions. Key responsibilities include utilizing CRM systems to track interactions, adhering to strict privacy protocols, and escalating complex issues to senior staff. The role appeals to those seeking to contribute to public health initiatives while working from a home office. Candidates must be available for shifts between 8:00 am and 8:00 pm EST, Monday through Friday, and are required to use their own personal computer and internet connection.









