Help Desk Ticketing System Jobs

The Mastery Teaching Residency is a multi-year pathway for aspiring educators in Philadelphia to transition into the teaching profession within a public charter network. Residents begin as support teachers, receiving intensive mentorship while implementing rigorous literacy and math curricula, conducting small-group instruction, and collaborating with lead teachers to analyze student data. The program emphasizes professional growth through weekly training, real-time feedback, and partnership with graduate schools to earn certification and a Master of Arts in Teaching. This role appeals to candidates seeking a supportive, student-centered culture that values equity and continuous improvement, offering a clear route to a full-time lead teaching position with substantial professional development and benefits.

The Assistant Principal of Post-Secondary Programs leads the development and delivery of college and career readiness initiatives for a network of urban K-12 schools. Key responsibilities include managing a team of advisors and coordinators, tracking student data to ensure graduation and pathway milestones, and overseeing dual enrollment and internship logistics. The role also involves leading family engagement strategies and coordinating alumni support systems. This position is appealing for its mission-driven culture focused on equity and student success, offering opportunities for professional growth through instructional coaching and strategic planning. The role requires local travel between campuses and operates within a collaborative, fast-paced educational environment.

This full-time High School Math Teacher role serves students in grades 9 through 12 within Mastery Schools, a public charter network dedicated to equity and student success. The position involves delivering rigorous instruction in Algebra, Geometry, and advanced courses using the Eureka and Agile Mind curricula while setting high expectations for all learners. Key responsibilities include analyzing student data to inform instruction, collaborating with grade-level teams to plan engaging lessons, and building strong relationships with families to support academic growth. The role is appealing due to a culture that values continuous improvement, offering over 250 hours of annual professional development, dedicated coaching, and a supportive environment focused on disrupting systemic barriers. Teachers work on-site at network campuses in Philadelphia and Camden, benefiting from a collaborative team structure and comprehensive professional growth opportunities.

This part-time Classroom Counselor role supports students with emotional and behavioral challenges within Mastery Schools, a public charter network dedicated to student success and equity. The position involves providing small-group academic support, teaching positive behavior strategies to foster self-regulation, and collaborating with teachers to implement Positive Behavior Support plans. Key duties include de-escalating student crises, maintaining behavioral data, and building strong relationships with families and staff. The role offers a flexible 29-hour weekly schedule and access to a comprehensive benefits package including professional development funds and retirement options. It appeals to candidates seeking to make a lasting impact in an inclusive, mission-driven environment that values continuous improvement and community service.

This full-time Secondary Intervention Teacher role serves 9th through 12th-grade students within Mastery Schools, a public charter network dedicated to equity and student success. The position focuses on delivering research-based academic interventions in reading, math, and writing for diverse learners, including those with individualized education plans. Key responsibilities include implementing rigorous lesson plans, analyzing student assessment data to drive instruction, and collaborating with grade-level teams and families to support academic growth. The role appeals to educators seeking a mission-driven environment that values continuous improvement, offering extensive professional development, coaching, and a supportive culture that celebrates honesty and humor. The position is based on-site at network campuses in Philadelphia and Camden.

This full-time Elementary Technology Teacher role supports K-6 students at Mastery Schools, a public charter network dedicated to closing the digital divide and fostering equity. The position involves designing and delivering a comprehensive K-12 Computer Science pathway, utilizing tools like CodeHS and TypingClub to teach digital literacy, citizenship, and foundational coding concepts. Key responsibilities include developing rigorous, project-based lesson plans, analyzing student assessment data to inform instruction, and collaborating with grade-level teams to ensure student mastery. The role is appealing due to its mission-driven culture that celebrates continuous improvement, joy, and student-centered learning. Teachers benefit from built-in professional development time, dedicated coaching support, and a collaborative environment focused on empowering underserved communities. The position is based on-site within the Philadelphia and Camden school districts.

This full-time Middle School Science Teacher role serves 6th through 8th-grade students within Mastery Schools, a public charter network dedicated to equity and student success in Philadelphia and Camden. The position focuses on implementing the Next Generation Science Standards and STEELs framework to facilitate hands-on experiments, data analysis, and real-world problem-solving. Key responsibilities include designing rigorous lesson plans, analyzing student assessment data to inform instruction, and collaborating with grade-level teams and support staff to ensure academic and personal growth. The role is appealing due to its strong emphasis on continuous professional development, access to dedicated coaching, and a supportive culture that values respect, humor, and innovation. Teachers work on-site at network campuses with opportunities to make a lasting impact on a diverse student body.

This full-time Elementary History Teacher role serves students in grades 3 through 5 at Mastery Schools, a public charter network dedicated to equity and student success in Philadelphia and Camden. The position involves developing and implementing rigorous lesson plans using provided curricula, analyzing student assessment data to inform instruction, and collaborating with grade-level teams to ensure standards mastery. The role appeals to educators passionate about history and continuous improvement, offering a supportive culture with built-in professional development time, coaching from central-office experts, and a dedicated growth fund. The position is based on-site at network campuses and emphasizes building strong relationships with families while fostering a positive, inclusive environment for all students.

This full-time High School Math Teacher role serves students in grades 9 through 12 within Mastery Schools, a public charter network dedicated to equity and student success in Philadelphia and Camden. The position involves delivering rigorous instruction in Algebra, Geometry, and advanced mathematics using the Eureka and Agile Mind curricula while setting high expectations for all learners. Key responsibilities include analyzing student data to inform instruction, collaborating with grade-level teams to plan lessons, and engaging families to support academic growth. The role is appealing due to a strong commitment to professional development, offering over 250 hours of annual training and a dedicated growth fund. The position fosters a collaborative, inclusive culture with built-in time for peer coaching and continuous improvement, situated within a mission-driven organization focused on disrupting systemic barriers.

This full-time High School Technology Teacher role supports grades 9 through 12 within the Mastery Schools network, focusing on launching a new Computer Science pathway. The position involves teaching a Creative Computing course covering HTML, CSS, and JavaScript, while developing rigorous lesson plans and analyzing student data to drive instruction. Key responsibilities include collaborating with grade-level teams, engaging families, and participating in continuous professional development. The role is appealing due to a supportive culture that values equity and student success, offering built-in coaching, peer collaboration time, and a robust professional growth environment. The position is based on-site at network campuses in Philadelphia and Camden.

This full-time Elementary Science Teacher role for grades 3-5 supports Mastery Schools, a public charter network dedicated to equity and student success in Philadelphia and Camden. The position focuses on implementing the Next Generation Science Standards through hands-on experiments, data analysis, and real-world problem-solving. Key responsibilities include designing rigorous lesson plans, analyzing student assessment data to inform instruction, and collaborating with grade-level teams and support staff to ensure all learners thrive. The role appeals to educators seeking a mission-driven environment that values continuous improvement, offering extensive professional development, coaching, and a supportive culture built on respect and inclusion. This is an on-site position within the school network.

This full-time High School Technology Teacher role serves grades 9 through 12 within the Mastery Schools network, focusing on launching a new Computer Science and digital literacy program. Key responsibilities include developing rigorous lesson plans using the CodeHS curriculum, analyzing student data to inform instruction, and collaborating with grade-level teams to foster student mastery. The position offers a supportive environment dedicated to closing equity gaps in technology access for underserved communities. The role is appealing due to its mission-driven culture that values continuous improvement, alongside built-in professional development time, coaching support, and opportunities for career growth within a public charter network.

This part-time Sales Associate role places candidates at the heart of Five Below's energetic retail environment, focusing on delivering outstanding customer service and driving sales. Key responsibilities include greeting customers, providing product recommendations, managing the checkout process, and maintaining store organization through restocking and merchandising. The position appeals to individuals seeking a dynamic workplace that values passion and big ideas, offering opportunities to grow within a supportive team culture. The role requires a flexible schedule to accommodate various shifts and involves physical tasks such as lifting merchandise and operating store technology.

This full-time Licensed Electrician role at Sunrun focuses on installing and maintaining residential solar and battery energy systems. The position involves leading electrical installations that connect solar arrays to the grid, performing main panel upgrades, troubleshooting system issues, and ensuring all work complies with national and local electrical codes. The role offers a dynamic career path within a vertically integrated company that prioritizes employee development through cross-training opportunities across installation, inspection, and service teams. Employees benefit from a safety-first culture, the chance to work with cutting-edge energy storage technology, and a flexible work arrangement that includes approximately five percent travel to various customer sites.

This role serves as a Training Specialist focused on delivering advanced training for shipboard deck systems through the D-SAGT program. The position involves conducting on-site shipboard instruction, executing self-assessment groom checklists, and providing classroom training to enhance operational effectiveness. Key responsibilities include coordinating training execution with leadership, documenting system abnormalities, and offering ongoing subject matter expert support to improve deck system procedures and curriculum. The role appeals to experienced maritime professionals seeking to influence fleet readiness through technical mentorship and system analysis. It requires extensive afloat experience, particularly on amphibious class ships, and offers opportunities to shape training standards and support Sailors' professional development across the fleet.

This Project Manager I role at Kraus-Anderson involves planning, directing, and coordinating construction projects to ensure goals are met within budget and schedule. Key responsibilities include reviewing project specifications, establishing work plans and staffing, negotiating with owners and subcontractors, and supervising project coordinators. The position offers a collaborative culture rooted in integrity and teamwork, with opportunities for professional growth through KA University and community engagement. The role supports a century-old industry leader and includes significant travel between regional offices, combining on-site project oversight with office-based planning.

The Eligibility Specialist role within the Department of Economic Security's Division of Developmental Disabilities supports Arizonans with developmental disabilities and their families. Key responsibilities include conducting eligibility interviews, reviewing applications and documentation, making eligibility determinations, and coordinating with community resources. The position appeals to candidates seeking meaningful public service work that strengthens communities. The role is based on-site in Phoenix and offers a comprehensive benefits package including retirement plans, paid leave, and professional development opportunities.

The Case Manager 2 role within the Department of Economic Security's Division of Developmental Disabilities supports individuals with developmental disabilities and their families in Arizona. Key responsibilities include conducting onsite visits to homes and schools, developing and monitoring person-centered service plans, facilitating meetings to support member choices, and collaborating with community agencies during crises. The position requires maintaining detailed case records and ensuring compliance with state regulations. This opportunity appeals to those committed to public service by offering a comprehensive benefits package, including health insurance, retirement contributions, paid parental leave, and tuition reimbursement. The role provides significant career advancement and development opportunities within a collaborative team dedicated to strengthening communities. The position is based in Phoenix and requires a valid driver's license for travel to member locations.

The role involves serving as a Vocational Rehabilitation Counselor within the Division of Employment and Rehabilitation Services at the Department of Economic Security. The position focuses on guiding individuals with disabilities to overcome employment barriers and achieve career independence. Key responsibilities include assessing client needs, developing Individualized Plans for Employment, providing career counseling, and managing case files and service resources. The position offers a hybrid work arrangement with flexibility to work remotely within Arizona, supported by a collaborative culture that values autonomy and trust. The role is appealing due to its mission-driven impact on community well-being, comprehensive benefits including retirement and paid leave, and opportunities for professional growth and advancement.

The Adult Protective Services Supervisor - Financial Exploitation role within the Department of Economic Security leads a specialized unit dedicated to investigating financial abuse against vulnerable adults in Arizona. Key responsibilities include supervising staff through complex investigations, reviewing financial records and audit reports, and establishing investigative protocols to ensure statutory compliance. This position offers the opportunity to make a significant impact on community safety while working within a culture that values flexibility, autonomy, and trust. The role supports a hybrid work arrangement, allowing eligible employees to work remotely within Arizona to achieve a better work-life balance.

The Licensed Practical Nurse role at Village on the Green supports a top-rated senior living community by delivering personalized care to residents. Key responsibilities include coordinating interdisciplinary care plans, administering medications, documenting resident conditions, and supervising nursing assistants. The position offers flexible scheduling, daily pay options, and a supportive environment with outstanding staffing ratios. This opportunity appeals to professionals seeking career growth through tuition reimbursement and a mission-driven culture within a nationally recognized organization.

The Licensed Practical Nurse role at Village on the Green supports a top-rated senior living community by delivering personalized care to residents. Key responsibilities include collaborating with an interdisciplinary team to plan and evaluate resident care, administering medications, and supervising nursing assistants based on daily needs. The position also involves accurate documentation, facilitating family communication, and coordinating admissions and discharges. This opportunity appeals to professionals seeking a mission-driven environment with outstanding staffing ratios, flexible scheduling, and daily pay options. The role offers significant growth potential through tuition reimbursement and a supportive culture that values teamwork and career development within a nationally recognized non-profit organization.

This full-time Licensed Practical Nurse role is based at the Village on the Green community in Longwood, Florida, within Lifespace's senior living network. The position involves collaborating with an interdisciplinary team to plan, coordinate, and evaluate resident care, while managing nursing assistant assignments and executing medical treatments. Key responsibilities include accurately documenting resident conditions, administering medications, initiating physician orders, and facilitating communication with families regarding care changes. The role offers flexible scheduling, daily pay options, and a supportive culture focused on professional growth through tuition reimbursement and career development. Working in a top-rated facility with outstanding staffing ratios, the position allows nurses to deliver personalized experiences in a mission-driven environment.