
This full-time Guest Service Agent role at the newly restored Waldorf Astoria New York focuses on delivering Forbes 5-star luxury hospitality to discerning travelers. The position involves managing seamless check-in and check-out processes, handling complex transactions, and providing personalized assistance to create memorable guest experiences. Key responsibilities include anticipating guest needs, resolving inquiries with local expertise, and utilizing up-selling techniques to enhance stays. The role is appealing for its opportunity to work within a historic landmark property known for exceptional service standards and a collaborative team culture. Candidates will benefit from comprehensive benefits including travel discounts, education support, and career growth opportunities. The position requires flexibility to work various shifts, including nights, weekends, and holidays, as part of a unionized team.












