
The Client Experience Coordinator role at Thomas Edison Electric serves as the primary front-desk leadership point of contact for customers in Newtown, PA. The position involves guiding clients through service journeys by answering calls, booking appointments with autonomy, and resolving issues with empathy and clarity. Key responsibilities include managing high call volumes, supporting dispatch operations, and assisting with membership inquiries while maintaining detailed records. This opportunity appeals to individuals seeking a high-trust environment where customer service is valued as a skill rather than a script. The role offers a clear path for professional growth into leadership positions such as Dispatch Lead or Office Manager, supported by a collaborative team culture and comprehensive benefits including health coverage and retirement matching. The schedule is full-time with standard weekday hours and occasional weekend shifts.








