
This Customer Support Representative role at Solutech serves as the primary liaison between clients and internal teams within the medical device services department. The position focuses on managing customer accounts, coordinating equipment repairs, and ensuring timely service delivery by collaborating with production and logistics groups. Key responsibilities include maintaining accurate records in Salesforce, addressing customer inquiries, and driving retention through relationship building. The role appeals to those seeking to make a tangible impact in healthcare by supporting critical patient treatments. While the environment requires physical stamina and flexibility for shift work, the position offers a mission-driven culture where dedicated individuals can shape the future of medical device support.








