Customer Support Representative
Not Disclosed•Full-TimeOn-site
location_on15180, Northeast 177th Drive, Woodinville, King County, Washington, 98072, United States
Company Overview
At Solutech, our mission is to ensure critical medical devices are always available to support the treatment and diagnosis of patients when they need it most. Our culture is driven by a shared commitment to making a positive impact—where a team of dedicated individuals goes above and beyond to make a real difference in people's lives.
As part of our team, you'll have the unique opportunity to help shape the future of medical device services. If you want to be part of a team that's truly making an impact in the healthcare industry, this is the perfect opportunity.
To make you a hero for your patients, we go the mile after the extra mile – We are the Solutionists of Solutech.
Work location
Work model: On-site
15180, Northeast 177th Drive, Woodinville, King County, Washington, 98072, United States
Woodinville, Washington
Key Responsibilities
- check_circleServe as the main point of contact for assigned customer accounts
- check_circleAct as a liaison between customers and internal teams regarding repair status and timelines
- check_circleCoordinate with production and logistics teams to prioritize repairs and manage expectations
- check_circleManage the coordination of equipment repairs and service transactions
Similar Job Opportunities
Frequently asked questions about Customer Support Representative at RSA America LLC
What does a Customer Support Representative at RSA America LLC do?expand_more
A Customer Support Representative at RSA America LLC is responsible for the following: Serve as the main point of contact for assigned customer accounts; Act as a liaison between customers and internal teams regarding repair status and timelines; Coordinate with production and logistics teams to prioritize repairs and manage expectations; and Manage the coordination of equipment repairs and service transactions.
What are the requirements for this Customer Support Representative role?expand_more
To qualify for the Customer Support Representative at RSA America LLC position, applicants should have: Proven experience in customer service and account management; Experience in meeting customer retention and sales performance goals; Excellent verbal and written communication skills; Ability to manage multiple priorities and tasks effectively; Experience with a digital CRM system (Salesforce preferred); and Familiarity with healthcare equipment or service-based environments.
Where is the Customer Support Representative role at RSA America LLC located?expand_more
Customer Support Representative at RSA America LLC is based in 15180, Northeast 177th Drive, Woodinville, King County, Washington, 98072, United States. This is a on-site role.