
This full-time on-site role at Apple Federal Credit Union's new Lynchburg call center serves as the primary point of contact for members across multiple communication channels. Key responsibilities include resolving account inquiries, processing loan transactions, maintaining accurate member records, and identifying financial product needs while adhering to strict regulatory compliance. The position offers a supportive environment recognized as a Top Workplace, featuring opportunities for professional growth, mentorship, and a collaborative culture that values inclusiveness. Employees benefit from comprehensive training, paid volunteer time, and a structured career path within a team dedicated to improving lives.









