
This full-time night shift Operations Associate role supports the Medical ICU team at Baystate Health in Springfield, MA. The position reports to the Nurse Manager and focuses on ensuring smooth unit operations through bed management, patient throughput coordination, and accurate documentation. Key responsibilities include tracking admissions and discharges, facilitating communication between clinical staff and families, maintaining patient records, and serving as a resource for hospitalist teams. The role offers a collaborative environment within a nationally recognized academic medical center, featuring strong benefits such as generous paid time off, comprehensive health coverage, and professional development support. The schedule requires 36 hours per week on the third shift with rotating weekends and holidays.








