
The Sr Customer Care Specialist role at Cox Automotive serves as a client advocate within the Customer Care Group, focusing on delivering high-quality service in a fast-paced environment. Key responsibilities include resolving complex client inquiries, managing high volumes of tasks across various platforms, and guiding clients through onboarding and vehicle dispatch processes. The position requires maintaining accurate records and building sustainable relationships to ensure client satisfaction. This opportunity appeals to professionals seeking a people-centered atmosphere where they can work with iconic brands like Manheim and Autotrader. The role offers a structured day shift with no travel required, though it is an on-site position at a specified location. Employees benefit from a comprehensive package including paid time off, holidays, and access to health and retirement plans.















