
This remote role in California involves serving as a Spanish-English bilingual customer service representative for a healthcare client within TTEC's global team. The position focuses on supporting consumers by answering incoming calls, researching healthcare benefit options across multiple systems, and providing clear guidance to resolve inquiries. Key responsibilities include managing a high volume of interactions with empathy while adhering to a set schedule. The role is appealing due to TTEC's inclusive culture, commitment to professional development through training and coaching, and the opportunity to contribute to meaningful human connections. Candidates work from a designated home office with a secure internet connection, reporting to a team lead within a supportive, award-winning organization.







