
This temporary remote role involves serving as a Customer Service Representative II for the CDC INFO program, supporting public health initiatives by providing science-based information to the general public and healthcare professionals. Key responsibilities include handling inbound inquiries via phone, email, chat, and text to schedule vaccine appointments and distribute kits, while utilizing CRM systems to track interactions and escalate complex issues. The position appeals to those seeking to contribute to a critical public health mission with a flexible work arrangement from home. Candidates must be available for shifts between 8:00 am and 8:00 pm EST, Monday through Friday, and are required to use their own personal computer and internet connection to perform duties.














