
The VP, Collections Digital & Mail Contact Strategy Leader role oversees global strategy development for digital and letter-based collections channels within a major financial services organization. Key responsibilities include designing data-driven contact strategies for diverse customer segments, integrating next-generation technologies like AI and mobile messaging, and ensuring strict regulatory compliance through cross-functional collaboration with legal, operations, and IT teams. The position appeals to candidates seeking to lead a global team in a culture that values innovation, inclusivity, and professional growth. The role offers a hybrid work arrangement with flexibility to work from home near a hub while requiring periodic in-person engagement and business travel.











